Good news: our airless packaging does most of the work for you. It keeps your formulas fresh, potent, and protected from air and contamination—so you don't have to worry about complicated storage routines. Just store your products in a cool, dry place away from direct sunlight, close the cap after use, and you're good to go.

All cicle skin products are developed and manufactured in Germany, where we uphold the highest standards in formulation and quality control.

Once your order has been shipped, you'll receive an email with your track & trace number. Use this number to follow your package's journey directly on the carrier's website.

We process orders quickly to get your skincare to you as fast as possible. If you need to modify or cancel your order, please contact us immediately at support@cicleskin.com. We'll do our best to accommodate your request, but we cannot guarantee changes once an order has been processed.

We ship to the Netherlands and Belgium for €4.95, with free shipping on orders over €50. For other countries, shipping is €12.95. Orders placed on business days before 22:00 CET are typically shipped the next day, with delivery taking 1–5 business days depending on your location.

We want you to love your cicle products. If you're not satisfied, you can return unopened products within 14 days of receipt for a full refund. Please contact support@cicleskin.com to initiate a return. Damaged or defective products will be replaced free of charge within 30 days of purchase.

Our formulas contain between 67% and 97.5% natural ingredients, depending on the product. We're committed to clean, effective skincare and avoid unnecessary additives. All of our formulas are vegan.

Some of our products contain fragrance ingredients that may cause sensitivity in certain individuals. Full ingredient lists (INCI) are available on each product page. If you have specific allergies or concerns, we recommend reviewing the ingredients carefully or consulting with a dermatologist before use. Feel free to reach out to support@cicleskin.com with any questions.

Absolutely not. All cicle skin products are cruelty-free. Animal testing for cosmetic products is prohibited for any product sold in the EU, and we fully support this standard.

Yes, all formulas are dermatologically tested to ensure they're safe and gentle for your skin.

We believe in clean, effective skincare without unnecessary additives. All our products are free from essentials oils, silicones, parabens, sulfates, and microplastics.

Yes, all cicle skin products are gluten-free.

It depends on the product. Some of our formulas contain nourishing plant oils like jojoba, almond, sesame, macadamia, and sunflower oil—chosen for their skin-loving benefits. Others, like Radical Refresh and Daily Defense, are oil-free for a lightweight feel. Check the individual product page for specific details. All our formulas are free from essential oils.

Most of our products are fragrance-free. Radical Refresh and Protective Power contain a light fragrance. If you prefer unscented skincare, our other products are great options.

We always prioritise efficacy first. Some of our most powerful active ingredients—while amazing for your skin—have a naturally unpleasant scent. In these cases, we've added a light fragrance to make your skincare routine a more enjoyable sensorial experience. We keep it minimal and only use fragrance where it genuinely improves the product experience, never to mask poor formulation.

Yes, our formulas are developed with all skin types in mind, including sensitive skin. Daily Defense, for example, features a light, non-greasy formula that absorbs quickly and is suitable even for sensitive skin. As always, if you have specific concerns, we recommend patch testing or consulting with a dermatologist.